Returns & Refunds Policy

At Luggage Kingdom, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Return Eligibility
You may return eligible items within 30 days of receiving your order.
To qualify for a return, items must:
  • Be unused and in their original condition
  • Include all original packaging, tags, and accessories
  • Not show signs of wear, damage, or misuse
Non-Returnable Items
The following items cannot be returned:
  • Final sale or clearance items
  • Gift cards
  • Personalized or customized products
  • Items damaged due to misuse or normal wear and tear
How to Start a Return
To request a return:
  1. Contact our customer support team with your order number.
  2. Provide the reason for the return.
  3. Follow the return instructions provided by our team.
Refund Process
Once your returned item is received and inspected:
  • You will be notified of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method.
  • Refunds typically appear within 5–10 business days, depending on your bank or payment provider.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect:
  • Contact us within 48 hours of delivery.
  • Include photos of the issue and your order number.
  • We will work quickly to provide a replacement or refund.
Return Shipping
  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
  • Original shipping fees are non-refundable unless the return is due to our error.
Exchanges
We currently offer exchanges for defective or damaged items. Contact our support team for assistance.
Contact Us
If you have any questions about returns or refunds, please contact our customer support team. We are happy to assist you and ensure a smooth shopping experience.
Luggage Kingdom – Travel with Confidence. 🧳✈️