Warranty Policy

Luggage Kingdom Warranty
At Luggage Kingdom, we stand behind the quality of our products. We are committed to ensuring our customers receive reliable and durable luggage for their travels.
Warranty Coverage
Our warranty covers manufacturing defects in materials and workmanship under normal use.
Examples of covered issues may include:
  • Defective zippers
  • Faulty wheels due to manufacturing defects
  • Defective handles
  • Structural defects in the luggage shell or frame
What Is Not Covered
The warranty does not cover:
  • Normal wear and tear
  • Cosmetic damage such as scratches, dents, stains, or scuffs
  • Damage caused by airlines, airports, shipping carriers, or third parties
  • Accidental damage, misuse, abuse, or improper handling
  • Loss, theft, or unauthorized modifications
Warranty Period
Warranty coverage varies by product. Please refer to the product description for the specific warranty period applicable to your item.
How to Submit a Warranty Claim
To submit a warranty claim, please contact our customer support team with:
  • Your order number
  • A description of the issue
  • Clear photos or videos showing the defect
Our team will review your claim and respond as quickly as possible.
Warranty Resolution
If a warranty claim is approved, Luggage Kingdom may, at its discretion:
  • Repair the product
  • Replace the product with the same or a comparable item
  • Issue a store credit or refund where appropriate
Limitation of Liability
Luggage Kingdom's warranty is limited to the repair, replacement, or refund of the affected product. We are not responsible for any incidental or consequential damages resulting from product use.
Contact Us
For warranty assistance or questions, please contact our customer support team through our Contact Us page.